Refund and Cancellation Policy
Effective date: 2026-07-29
We strive to deliver exceptional value through our software products and services. Due to the nature of digital goods and custom development, our refund and cancellation policies are strictly outlined below.
1. Custom Software Development
Payments made for custom software development, branding, or consulting services are generally non-refundable once work has commenced. If a project is cancelled by the client before completion, the client will be billed for the work completed up to the date of cancellation.
2. SaaS Products and Subscriptions
For our SaaS products, you may cancel your subscription at any time. Cancellations take effect at the end of the current billing cycle. We do not offer prorated refunds for mid-cycle cancellations unless specifically required by law.
3. Requesting a Refund
In exceptional circumstances, such as duplicate billing, you may request a refund by contacting [email protected] within 7 days of the transaction. Refund requests will be reviewed on a case-by-case basis.
4. Processing Refunds
If a refund is approved, it will be processed and credited back to the original method of payment within 5-7 business days.
Questions? Contact us